SERVICING MAINE

Friendly, honest, considerate. Even though I didn't wind up getting work done after estimate I left with a high level of confidence in the accuracy of the process.

Even though my visit was a simple and quick service need, I was still treated like I was the most important customer ever. Need I say more?

A simple and quick service need, but I was still treated like the most important customer ever. Need I say more?

I had just had outpatient surgery in the morning and my husband was driving me home. We weren't far from Autowerkes when the malfunction light began flashing and we had engine vibration. When we got to Autowerkes they took the car in almost immediately and told us the most likely problem was a faulty ignition coil. I was in no fit state to remember that that part had been replaced by Autowerkes a few months earlier. But they told me, and said the replacement part would be under warranty and they would do the repair free. They gave us a loaner car and we had my car back the next dayI was very happy that I switched to using Autowerkes last year, but after this experience I'm even happier. My husband hadn't previously had any experience with Autowerkes, and he told me how impressed he was with their professionalism, attention to detail and kindness. I also like it that Autowerkes has some female employees. Auto shop employees can sometimes be condescending) to female customers, but nothing like that has ever happened to me at Autowerkes. They give you complete information, answer all your questions and, when appropriate, will take you to your car in the repair bay and show you what's going on.I highly recommend Autowerkes to anybody with an Audi, BMW, Volvo, Volkswagen, Mini Cooper or any other car they service.

Very courteous and knowledgeable. Thank you for a pleasent experience. We can really tell that employees/team members really care and enjoy their career.

"AMAZING Experience!!!" From the first phone call with Arnold who's kindness brought my worried mind so much relief ... to the guys at the desk who just really seemed to care about me and my car. When Mike called to tell me what they found he took his time and explained exactly what they needed to do in a language I actually understood. I am so grateful for these guys. Their integrity, and kindness are why I give them the biggest "shout out" for highest quality EVER!!!

Arnold - thank you and your team for your quick and wonderful service. I greatly appreciated you getting the car in so quickly when I was in a time pinch. You really saved the day and we are very appreciative of the wonderful service.

A++ Service

ExcellentAsAlways. Bill

Autoworker has excellent customer service. I experienced easy rapid scheduling for an appointment, got straight communication and explanation of the expected diagnosis, clarity on conditions for a follow up call depending on what the mechanic found, a clean and smooth loaner car and then straightforward and efficient wrap up, billing and explanation when I picked up my car. The staff are attentive, professional. As I predict I will be needing to replace my old beloved car soon, I inquired and they offered to keep an eye out for a similar model.