We received a large repair estimate from a local Mercedes dealership after going in for an oil change with no other complaints. This is after previous visits to this dealer were less than satisfactory. I decided we should use an independent that specializes in Mercedes. We received a second opinion on the large repair estimate from. None of the repairs suggested by the dealer were found to be needed by Autowerkes Maine. The initial assessment from the dealer had us pondering repairs costing several thousands of dollars or a new car. Thanks to Autowerkes we are confidently driving the same car without worrying about a huge repair bill or a new car. I'm a Fleet Manager who works with many repair shops in many states. The best ones like Autowerkes value the customer's time, repeat customers over one time big invoices, and make it easy to do business with them. We've found a new home for our Mercedes care.
Thank you and we appreciate the detailed outline of how we approach our work as well as how we treat our customers. We understand that every job is unique.We also realize that every car is brought to us by an owner that needs to understand what is really needed and to be assured that they are in good hands! Thanks again.
- Autowerkes Maine